Refunds & Returns

Refund and Return Policy


You deserve to create the change that you desire and at Elaine Lou, LLC we are committed to supporting you to do that.

If you are not entirely happy with any product or package purchased from Elaine Lou, LLC then please contact us at [email protected] with details of your concerns.

If you have purchased a coaching package then the individual terms relating to termination and refunds will be set out in your Agreement.

For the avoidance of doubt, we ask you to be aware that all deposits paid are strictly non-refundable and no refunds will apply to your purchase of any coaching package unless specific and unexpected circumstances arise that prevent us from delivering that package to you. For further details please refer to you Agreement or contact [email protected].

If you are unsure as to whether coaching is right for you then please take advantage of our complimentary discovery call to learn more about how you can benefit from coaching and whether coaching with Elaine Lou, LLC is right for you.